Cancellation and Refund PolicyLast updated on Mar 21st 2024Techsujit believes in helping its customers as far as
possible, and has therefore a liberal cancellation policy.
Under this policy:
Cancellations will be considered only if the request is made
within 7 days of placing the order. However, the cancellation
request may not be entertained if the orders have been
communicated to the vendors/merchants and they have initiated
the process of shipTechsujit does not accept cancellation requests for
perishable items like flowers, eatables etc. However,
refund/replacement can be made if the customer establishes
that the quality of product delivered is not good.In case of receipt of damaged or defective items please
report the same to our Customer Service team. The request
will, however, be entertained once the merchant has checked
and determined the same at his own end. This should be
reported within 7 days of receipt of the products.In case you feel that the product received is not as shown on
the site or as per your expectations, you must bring it to the
notice of our customer service within 7 days of receiving the
product. The Customer Service Team after looking into your
complaint will take an appropriate decision.In case of complaints regarding products that come with a
warranty from manufacturers, please refer the issue to
them.In case of any Refunds approved by the Techsujit, it’ll take
6-8 days for the refund to be processed to the end
customer.